Train
the Trainer Outline |
Cornerstones of Instructional Procedures
& Methodology
Prerequisite for the Microsoft Certified Trainer.
Overview
CIPM will be comprised of in-depth discussion and
instruction pertaining to the Fourteen Instructor Competencies as defined by The International
Board of Standards for Training Performance and Instruction (ibstpi). This course meets
the instructional skills requirement for a Microsoft Certified Trainer.
Participants will learn and understand how to
reflect the decisions, actions, and behaviors that competent instructors must demonstrate
to conduct a professional, effective, and highly motivating learning experience for their
future students. These new skills will be practiced in class by the following hands-on
activities:
Group discussion. As a group, the students
and instructor will discuss each competency and explore ways to apply them to an effective
teaching environment.
Presentational Skills Workshop.
Beginners will learn basic PowerPoint Skills and more advanced students will learn
new ways of improving the skills they already posses. The presentation created here
can be used for their instructional video requirement.
Communication Skills Workshop.
Each student will tape their own voice perform a self assessment of their voice
pitch, tone, speaking habits, etc.
Creating an Instructional Video. Students
will create and view their own instructional video that reflects the competencies studied
in the course. This video will also be viewed and discussed by our accomplished and
capable workshop leaders and fellow classmates. (This is the most fun since students can
pick their own topic). You will also use PowerPoint to create slides.
Preparation & counseling on Your
Microsoft Certification Application. Consultech's
training director review individually your requirements & paperwork needed for
certification. In your book you will be provided an application & we will fax
it to Microsoft at the end of your class if you like.
Participants will also be instructed on the 8-step
process to certification.
Who Should Attend
- Persons who desire to obtain Microsoft Certified
Trainer Certification
- Instructors who require instructional certification
- New instructors who require the basic concepts and
techniques to assist in the delivery of training programs
- Experienced instructors who are seeking a framework
to fine-tune existing skills
- Instructional Designers and Curriculum Specialists
- Performance Technologists who create and implement
systems and process for managing training delivery
- Human Resources Development /Personal Managers
- Training Managers
- Academic Institutions
Workshop Objectives
Analyze course materials and learner
information.
- Collecting and analyzing appropriate information
about course materials and learners
- How to write instructional lesson plans
- Modifying a lesson plan developed by someone else
- Organizing lesson plans by level of difficulty
- What to do if no lesson plan exists
- Identifying poorly written instructional materials
- Identifying and making any necessary adaptations to
course material agenda activity sequences and logistics
Assure preparation of the instructional
site.
- 12-point checklist for training-room preparation
- Proper ways for an instructor to greet students
- Controlling the physical environment for maximum
comfort for the learner
- Ensuring efficient equipment logistics
- How to minimize distractions in the classroom
- Confirming all logistical and physical arrangements,
and ensuring an appropriate physical environment for the instructional situation
- Making and carrying out contingency
plans to ensure a supportive physical environment
Establish and maintain instructor
credibility.
- Issues regarding acceptable personal conduct
- Issues regarding acceptable social behavior
- How to demonstrate flexibility toward
learners and their needs and interests
- How to provide a model for professional and
interpersonal behavior
Manage the learning environment.
- Establishing mutual trust and respect
- How to alternate between levels of difficulty
- How to deal with inappropriate responses from the
learner
- 5 Ways of developing a "team" attitude in
the classroom
- Delivering participative lectures
- Carrying out the initial presentation and involvement
strategies that inform and encourage learner comfort and participation, and increase
opportunities for learner success
- Managing individual and group dynamics to ensure
learner involvement and control individual behavior problems
Demonstrate effective communication
skills.
- Using body language
- Making eye contact
- How instructor mannerisms affect delivery
- Using your voice as an effective tool
- Using a pleasant and personable style of
communication
- Using frames of reference familiar to the
learner’s
- Adapt messages to meet the needs of different groups
of learners within the same classroom
Demonstrate effective presentation
skills
- Using your voice effectively
- Using eye contact effectively
- How to make the most of your time
- When to use the white board
- Super-tips for using on-screen presentations
- When video training is appropriate
- Using pointing devices
- How to use your voice, gestures, silence, movement,
posture, space, and props to support and enhance content
- Structuring content and integrating anecdotes,
illustrations, analogies, and humor to enhance learner understanding and involvement
Demonstrate effective questioning skills
and techniques.
- Using different questioning techniques to encourage
and enhance learning and participation, and to identify content points that are
perplexing to learners.
- Distinguishing learners who understand the materials
and those who do not
- Responding appropriately to learner’s questions
and feedback
- Tips on helping students feel comfortable enough to
ask questions
- Establishing an atmosphere conducive to easy,
engaging conversation between students and instructor
- How to critique and give feedback to the learner
- Providing opportunity and adequate time for learners
to state questions, comments and concerns and respond to questions
Respond appropriately to learners’
needs for clarification or feedback.
- Identifying and meeting the learners' need for
feedback and clarification
- Using appropriate varieties of feedback techniques
(including peer feedback) that meet the needs of both the learners and
the instructional situation
- How to identify learners who need clarification and
feedback
- Ways of making participant progress visible
- How to respond to inappropriate questions
- Restating and rephrasing statements appropriately for
learners
Provide positive reinforcement and
motivational incentives.
- How to plan and deliberately use feedback and
reinforcement during instruction
- Matching learning outcomes to learner and
organizational needs and goals
- Using introductory activities appropriate to
developing learner motivation
Use instructional methods appropriately
and dynamically.
- Using a variety of instructional techniques
- Understanding and controlling group dynamics
Integrating visual, auditory, and
electronic media effectively.
- Effective ways of using multimedia
- Troubleshooting minor hardware and other simple
problems
- How to Manipulate different types of media depending
on the subject matter
- Proper use of pointing devices
Using powerful instructional tools to
evaluate learner performance.
- 5 Key tips on evaluating learner performance during
and after training
- Use a variety of tools and techniques to assess the
extent to which the learners achieved end-of-course objectives
- Making your own evaluation forms
- Judging an evaluation
Evaluate delivery of instruction through
feedback and practice teaching.
- Ways instructors should respond to negative feedback
- Ways for instructors to respond to positive feedback
- Evaluating the effects of other variables concerning
an evaluation
- How to judge how well a course works for a particular
group of learners
- How to assess the extent to which the instructional
design (as modified), the instructional environment, and the instructor's own actions and
decisions promoted or hampered learner success in achieving objectives
Report evaluation information.
- Making productive use of student evaluations
- Statistical measures used to evaluate student
evaluations
- Understanding when to make revisions to existing
programs and activities
- Judge the adequacy, appropriateness and timeliness of
reports to instructional designers and appropriate management
- Documenting evaluation information appropriately for
a variety of audiences, including client management and instructional designers
- Making recommendations for course revisions, new
programs and services, modifications of facilities, logistics, and learner assignments
that are related directly, objectively, and defensibly to evaluation data
Student Materials Package
Each student will receive:
Certificate of course completion
A videotape of their own presentations
Course Training Materials with a review
of the Microsoft Certified
Trainer Application
Registration
Call (904) 399-3555 to register or e-mail us at
robert@consultech.org
Additional dates and times may be available so call
for info.
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