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"Consultech is committed to always serving customers and students with integrity!"

Frequently Asked Questions

How does the Student Library work?

When is my tuition due?

What are Class & building hours?

What are the admission requirements?

What are the graduation requirements?

What is refund policy?

How long are test and class vouchers valid?


How does the library work?

Any enrolled student may check out for up to two weeks test preparation tools or technical reference books.

When is tuition due?

Payment is required in full 2 weeks prior to first class for companies sending program candidates.  Individual candidates may pay program fees in 3 payments up to 2 weeks prior to the start of each class. The payment is made a class rate and credited at the program rate.

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What are your hours?

Our building hours of operation are 8:00 am to 5:30 pm.  Class times are normally 8:30 am to 4:30 pm .

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What are the admission requirements?

All students enrolled for exam preparation must be experienced and proficient in Windows.   Consultech staff will interview all applicants in order to be admitted and to establish their background and level of expertise needed for successful exam preparation.

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What are the graduation requirements?

A Microsoft or CompTia certificate is mailed to the student completes the required exams to conclude their certification goals.  To receive any of the Microsoft or CompTia Certified Professional designations, the student must pass the appropriate Microsoft or CompTia exams for that particular certification at an authorized test site. Consultech is an authorized Test Site.

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What is refund policy?

  • Classes: cancellation on standard classes two weeks before class qualify for refund. After that time the student qualifies for RESIT policy.
  • Custom classes have a three week cancellation period, at two weeks the class may be rescheduled at no charge. Within two weeks of the scheduled date no refund will be available.
  • RESIT Policy: Students may retake any class or any day if a seat is available in the same course with the same book up to 180 days of enrolled class. Student is to bring their book to class. If the student registered did not attend class the student may be replaced by a different employee.
  • Refunds when applicable will be made within 30 days following determination of a cancellation notice.

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How long are Consultech test & class vouchers valid?

  • Consultech will honor registration payments and test vouchers up to twelve months.